Sushant Tyagi

Senior Associate Consultant | Business Intelligence & Data Analytics Specialist

| LinkedIn

Qno-73,RCF, Kapurthala, Kapurthala, IN

About

Highly analytical and results-driven Senior Associate Consultant with over 3 years of experience leveraging Microsoft Power BI and advanced data analytics to drive informed business decisions. Expertise spans end-to-end business intelligence solutions, complex data modeling, and interactive dashboard development, complemented by a PGDM in Business Analytics. Proven ability to optimize e-commerce platforms and enhance operational performance through strategic data insights and robust system management, aiming to deliver significant value in a dynamic organizational setting.

Work Experience

Senior Associate Consultant

Infosys Limited

Mar 2020 - Jun 2024

Bengaluru, Karnataka, IN

Led the design, development, and optimization of business intelligence solutions using Microsoft Power BI, enhancing data-driven decision-making and operational efficiency for clients.

  • Revamped existing financial reporting systems using Power BI, significantly reducing report generation time and enhancing the accuracy of financial forecasts.
  • Conducted in-depth data analysis to identify key performance indicators (KPIs), leading to a measurable reduction in delivery times for critical projects.
  • Automated the integration of multiple disparate data sources into Power BI, eliminating manual data entry errors and improving data integrity for reporting.
  • Developed interactive dashboards and reports for sales and marketing teams, providing actionable insights that informed strategic decision-making and performance tracking.
  • Designed and implemented complex data models in Power BI, integrating data from diverse sources including SQL Server, Excel, and web APIs.

Senior System Engineer

Torrid llc

Mar 2017 - Feb 2020

Remote, Remote, US

Managed and maintained the Salesforce Commerce Cloud platform for Torrid llc, overseeing day-to-day operations and optimizing performance to ensure seamless e-commerce experiences.

  • Debugged and resolved critical platform issues in the e-commerce flow, from product enrichment to order delivery, ensuring continuous operational efficiency.
  • Managed high-traffic periods, including Black Friday and Cyber Monday sales events, by proactively monitoring system performance and ensuring platform stability.
  • Implemented and optimized inventory management integrations via Mulesoft, ensuring accurate and timely synchronization of inventory data with SFCC jobs.
  • Developed and modified Catchpoint and New Relic scripts to enhance website health monitoring and proactively identify issues with third-party integrated systems.
  • Utilized Log Center and DataDog for comprehensive error log monitoring and alert setup, significantly reducing incident response times and system downtime.

Education

Business Analytics

IMT, Ghaziabad

76.43%

Jan 2023 - Dec 2024

Ghaziabad, Uttar Pradesh, IN

Electrical Engineering

Sant Longowal Institute of Engineering and Technology

7.58

Aug 2015 - Jun 2019

Longowal, Punjab, IN

General Studies

MGN Public School, Kapurthala, Punjab

91.8%

Apr 2013 - Mar 2014

Kapurthala, Punjab, IN

General Studies

MGN Public School, Kapurthala, Punjab

87.4%

Apr 2011 - Mar 2012

Kapurthala, Punjab, IN

Certificates

PL-300 Microsoft Power BI Data Analyst

Microsoft

Dec 2023

Salesforce Data Cloud Consultant

Salesforce

Dec 2023

Salesforce AI Associate

Salesforce

Dec 2023

AZ-104 Azure Administrator Associate

Microsoft

Dec 2023

AZ-900 Azure Fundamentals

Microsoft

Dec 2023

Infosys Global Agile Developer

Infosys

Dec 2023

Infosys Certified Salesforce Administrator

Infosys

Dec 2023

Awards

RISE Insta Awards

Infosys

Dec 2023

Awarded for exceptional performance and contributions within Infosys, recognizing significant impact and dedication.

Skills

Business Intelligence & Data Analytics

  • Power BI Desktop
  • SQL
  • DAX Formulas
  • Data Modeling
  • Data Warehousing
  • Star Schema
  • Snowflake Schema
  • Dimensions & Fact Tables
  • Google Analytics
  • DataDog
  • Log Center
  • KPIs
  • Financial Reporting
  • Data Analysis
  • Business Intelligence Tools

Cloud Platforms & E-commerce

  • Microsoft Azure
  • Salesforce Commerce Cloud (Demandware)
  • Salesforce Sales Cloud
  • Salesforce Data Cloud
  • Adobe Experience Management (AEM)
  • Mulesoft
  • SFMC

Programming & Scripting

  • Python
  • Playwright
  • Angular

Project Management & Operations

  • Jira
  • ServiceNow
  • WinSCP
  • Account Management
  • Agile Methodologies
  • 24/7 Support

Other Tools & Concepts

  • Linux
  • Microsoft Excel
  • Catchpoint
  • MAO
  • Embrace
  • Cordial